Start with a Scan. Everything else is scoped around what it finds.
Fixed-fee where we can be, clearly scoped where it matters — no open-ended bills. The Business Health Scan is the only true buy-now product; every Improve and Control package below is priced from a range and confirmed once we know what your Scan uncovers.
Business Health Scan
A single diagnostic across process efficiency, technology and people capability. You get a prioritised, plain-English roadmap — not a sales pitch — showing exactly where the fastest wins are.
Book & reserve your Scan- Full process, tech & people diagnostic
- Prioritised roadmap document
- 60-minute walkthrough call
- Delivered in 1–2 weeks
Improve — Process
Process Efficiency Audit
Detailed mapping of a single process you've flagged as slow, costly or error-prone — every step and every handoff, from first touch to last.
What you get- A full process map showing every step, handoff and delay
- Root-cause breakdown of the top issues found
- A short, ranked fix list — effort vs impact
Process Improvement Project
A structured project against a clearly defined problem — redesigning the process itself, not just documenting it, with a savings target agreed upfront.
What you get- Current-state and future-state process design
- Hands-on support to embed the new way of working
- A measurable savings target, tracked to completion
Improve — Charity
Charity Process Review
The same rigorous process review used with our commercial clients, scoped and priced for a charity's budget and pace — built around how a lean team actually operates.
What you get- A review of core processes — finance, service delivery or reporting
- Practical recommendations sized for a small team to implement
- A short, board-ready summary you can share with trustees
Improve — AI
AI-Augmented Process Fix
A process improvement project where part of the redesigned process is actually run by a purpose-built AI agent — not a generic chatbot bolted on afterwards.
What you get- A redesigned process with AI embedded where it adds real value
- A working AI agent, built and tested against your actual workflow
- Team training so your people can run and adapt it
Improve — People
Onboarding & Success Plan Design
A structured onboarding playbook and 90-day success plan for a role, team or new function — built so good onboarding doesn't depend on one person's memory.
What you get- A step-by-step onboarding playbook, reusable for every future hire
- A 90-day success plan with clear milestones
- Manager guidance so the plan actually gets followed
Training Academy Build
Design and stand up a repeatable internal training programme — the content, the structure and how it's delivered — built to run without redesigning it next year.
What you get- A curriculum mapped to your team's real skill gaps
- Ready-to-use training materials and delivery format
- A handover plan so your team can run it independently
Control
Ongoing Partnership
A monthly retainer to keep improvements alive, adapt them as you grow, and work steadily through the rest of your roadmap — without restarting from zero each time.
What you get- Regular check-ins to review progress and priorities
- Ongoing access for advice as new issues come up
- Continued work through your roadmap, one item at a time
Before you book.
The questions we're asked most before someone books their first Scan.
You get a prioritised, plain-English roadmap and a 60-minute walkthrough call. If there's a clear next step, we'll recommend the right Improve package and a price range — there's no obligation to continue, and no pressure to decide on the call.
No. The Scan stands on its own — you keep the roadmap either way. Most clients choose to continue because the Scan makes the next step obvious, but there's never an expectation to.
Because the right scope depends entirely on what the Scan finds — a vague upfront quote would either overcharge you for a small fix or undersell a bigger one. You'll get a firm, specific price before any Improve work starts.
Yes — the Charity Process Review is priced specifically for the sector, and we're happy to discuss budget constraints for other packages on the walkthrough call.
You pay a small, fixed fee upfront for the Scan, and what you get back is a roadmap you keep regardless of what you do next — not a free "audit" designed to sell you a large programme.
Online, by card, once we've confirmed a start date together — you'll never be asked to pay before we've spoken.
Not sure which package fits?
Start with the Scan — it tells you exactly where to focus, and everything else follows from there.